Schedule4U enables the user to easily schedule all kinds of tasks on resources or records of all kind of tables in ServiceNow. With an intuitive and easy to use drag & drop functionality resource planning has never been better.
Key benefits:
- Manage your resources from a single graphical overview
- Direct insight into resource availability
- Schedule all kinds of tasks by drag-and-drop
- Create boards for different use cases
- Easily reschedule events and tasks
- Scheduling of tasks not limited to users (e.g. groups, locations, CIs and more)
- Scheduling of all kinds of tasks on resources by drag & drop
- Create daily, weekly and monthly recurring events series
- Restrict the access to boards and datasets with Access Criteria
- Create boards for different use cases
- Access criteria for boards, datasets and actions
- Possible to integrate with Field Service Management (plan Work Order Tasks on resources)
- Switch between a day, week and month view
- Select one or multiple groups of resource
- Drag & drop to plan generic events or specific tasks
- Different roles available: Planner, (read-only) user and Schedule4U admin
- Configure colors, icons, actions and validations based on conditions
- Possibility to plan tasks directly or events representing tasks
- Multi language support
- Resizable UI
- A new role has been added to the application. We introduce the self_planner role. This role can be provided to people which makes it possible for people to edit the description and start/end date on the task event, and generic events that are assigned to themselves.
- A new field is introduced on the event pop-up, which replaces the previous “Short Description”. We’ve re-named it to “Event description”. In addition to this, a field called “Task short description” is available which shows the “Task short description” if there is no event.
- People with the .user role are now able to edit the “additional information” field on generic and task events themselves which allows them to leave a note for the .planners, or to use it to store something for themselves to remind them off that particular thing. When the additional information is filled in, an icon will be displayed on the card for user and planners to see that additional information is available on the event pop-up
- A new property has been added to align the clicking behaviour with those of the planners. Starting from this release, it’s possible to determine how double click should behave for the .users and .self_planners. The options have been aligned with those of the already existing .planner property. This provides you the flexibility of adjusting it based on your organization’s needs.
ServiceNow Tokyo, Utah or Vancouver Release with Service Portal Enabled
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