Brazil, Australia Patch 5, Zurich Patch 12
Standalone Application
Sales CRM Mobile is a field-ready mobile application designed to keep sales representatives productive and connected wherever they work. It provides real-time access to pipeline and customer data, enabling reps to manage opportunities, leads, meetings, notes, and tasks from a single, unified platform. With a mobile-optimized experience, sales teams can stay informed and respond quickly to customer needs.
New:
- Provides users with access to meetings, tasks, and critical or at-risk opportunities in one view, helping sales teams prioritize their daily work.
- Sales Hub gives access to opportunities, accounts, leads, and contacts, so that sales teams can manage records from mobile.
- AI conversational assistance, built on ServiceNow Otto, delivers opportunity insights and AI-powered record actions to improve productivity and decision-making.
- Mobile notifications keep users informed about task and deal updates, enabling faster response and follow-through.
New
- Sales CRM Mobile users can now view and browse CRM Touchpoints directly from the mobile app
- Servicenow Otto on the Sales CRM Mobile is now active by default
Not applicable for this application version. For more information, please see
Application Runtime Policy
- Required plugins and products
- Mobile Plugin (com.glide.sg)
- SG Offline Support (com.glide.sg.offline)
- Mobile Agent Native Client (com.glide.sg.agent_native_client)