AI-powered CMDB health diagnostics. Analyzes data quality across six dimensions, surfaces hidden risks like Green Dashboard Syndrome, and delivers executive-ready health reports with actionable findings and module readiness scores.
Datum CMDB is available in two tiers through a single installation:
Lite (free): Overview dashboard with health score, executive summary, and top 3 findings. Enough to understand your
CMDB health posture and identify whether deeper investigation is warranted.
Full (paid): Unlocks the Deep Dive dashboard page with complete diagnostic findings, root cause diagnoses linking
related findings to organizational causes, capability readiness visualization showing which licensed modules are
blocked, and a full remediation campaign with task-based action tracking and phase gate reviews.
To upgrade, contact EFS Networks at sales@efsnetworks.com. The full tier is activated by a single system property
change — no reinstallation required.
Features:
- One-click CMDB health assessment from within ServiceNow — results in minutes
- AI-powered analysis across six dimensions: schema, scripts, health configuration, ownership, integrations, and CSDM alignment
- Health score (0–100) with per-dimension breakdown on a native Now Experience dashboard
- Evidence-based findings with severity ratings and confidence scores
- Executive summary that translates technical findings into business risk
- Read-only by design: aggregate structural metadata only — no CI record contents ever leave the instance
- Pairs with the paid companion app, Datum CMDB Pro, for AI root-cause diagnoses and phased remediation campaigns
Datum CMDB (formerly CMDB Fixer)
- Product renamed to Datum CMDB throughout the user interface: application menu, dashboard experience, Settings, in-app messages, and in-app pages
- No functional changes: the application scope (x_efsn_cmdb_fixer), tables, roles, properties, APIs, and URLs are unchanged — existing configurations, integrations, and data are unaffected by the upgrade
- Documentation set refreshed to match the new product name
- ServiceNow platform: Yokohama or later
- Plugin: CMDB Scoped App API (com.snc.cmdb.scoped) — must be activated
- Admin role required for installation and initial configuration
- CMDB Scoped App API plugin (com.snc.cmdb.scoped) must be activated prior to installation
Assessment requires Cloud API credentials provided by EFS Networks — contact sales@efsnetworks.com to request a free access key to be populated in the Settings module by an application admin.