13
2.0.2
Yokohama, Xanadu, Washington DC, Vancouver
Any content, any language. With Locawise you can seamlessly and automatically translate the ServiceNow platform’s content, including knowledgebase articles, labels, procedures, UI messages, etc.
BRIGHT ServiceNow translation application automates the translation of the entire content, without limitations, supporting more than 100 languages. It is providing a dynamic translation to every change you make in the phrase values, so you can update your custom texts without any effort.
Key Features:
- Translation Rules - enables configuration of automatic translation of fields in tables
- UI Message Translation - enables generation of UI Message [sys_ui_message] with translations in any of the supported languages
- Activity Stream Comments Translation - comments both in Service Portal and Platform could be translated using additional button/icon
- Form field translation - form field in the paltform could be translated using translation button/icon
- Choise translation - enables translation of choise labels [sys_choise]
- Documentation translation - enables translation of table fields (documentation) [sys_documentation]
- KB Article Translation Rules - enables configuration of automatic translation of Knowledge Article [kb_knowledge] records
- Advanced KB Article Translation Management - Article Templates, Versioning and Retirement are supported in different languages
- Integrations - easy integration with different translation providers like Google (Translation Service v2 and v3), DeepL, Microsoft Azure or even a custom one
- Chunking - chunking is fully operational for article translations, segmenting content into smaller pieces for efficient translation.
- Non-Standard Transactions - Non-Standard Transactions support dynamic translations, addressing complex or on-demand translation requirements.
- Enhanced Process Flow - To handle heavy loads, API rate limits, and request size limits, the application’s Transactions table was introduced. It stores configuration data, related records, state, and other important details.
- Admin Transaction Monitoring - Administrators can view all translation transactions in real time, providing insights into execution, troubleshooting, and comprehensive oversight.
- Transaction Submission Control - The system prevents translation submissions during dictionary pre-population to avoid data conflicts. After dictionary updates are complete, normal translation processing resumes automatically.
- Reporting - Reporting capabilities allow users and administrators to track translation volumes, transaction statuses, and other key metrics, facilitating data-driven decisions about translation management.
- Dictionary Settings - These settings let you specify when and how reference data (dictionary entries) is applied during translations. Controlling these conditions helps optimize performance and ensures dictionary usage only when needed.
- Translation Rules - enables configuration of automatic translation of fields in tables
- UI Message Translation - enables generation of UI Message [sys_ui_message] with translations in any of the supported languages
- Activity Stream Comments Translation - comments both in Service Portal and Platform could be translated using additional button/icon
- Form field translation - form field in the paltform could be translated using translation button/icon
- Choise translation - enables translation of choise labels [sys_choise]
- Documentation translation - enables translation of table fields (documentation) [sys_documentation]
- KB Article Translation Rules - enables configuration of automatic translation of Knowledge Article [kb_knowledge] records
- Advanced KB Article Translation Management - Article Templates, Versioning and Retirement are supported in different languages
- Chunking - chunking is fully operational for article translations, segmenting content into smaller pieces for efficient translation.
- Non-Standard Transactions - Non-Standard Transactions support dynamic translations, addressing complex or on-demand translation requirements.
- Enhanced Process Flow - To handle heavy loads, API rate limits, and request size limits, the application’s Transactions table was introduced. It stores configuration data, related records, state, and other important details,
- Admin Transaction Monitoring - Administrators can view all translation transactions in real time, providing insights into execution, troubleshooting, and comprehensive oversight.
- Transaction Submission Control - The system prevents translation submissions during dictionary pre-population to avoid data conflicts. After dictionary updates are complete, normal translation processing resumes automatically.
- Reporting - Reporting capabilities allow users and administrators to track translation volumes, transaction statuses, and other key metrics, facilitating data-driven decisions about translation management.
- Dictionary Settings - These settings let you specify when and how reference data (dictionary entries) is applied during translations. Controlling these conditions helps optimize performance and ensures dictionary usage only when needed.
- Variables Dynamic Translate (Backend/Portal/ESC) + Comments (ESC) - Dynamic Translation for variables in the Backend/Portal/ESC and Comments in ESC ensures comprehensive language coverage across service catalogs and fulfillment.