Voluntary Separation is when an employee willingly leaves the organization (for example resignation, quit without notice, completion of a contract). The Voluntary Separation Employee Experience Pack serves as a blueprint for the process of offboarding an employee of an organization during a voluntary separation (resignation).
Problem it solves:
More customers are looking to ServiceNow to deliver best-practice guidance and leadership on how to create great experiences during complex moments that matter.
Employees and their managers need guidance through the offboarding process to ensure the efficiency and thoroughness of cross-departmental teams while providing a supportive experience for the employee during the transition. This journey combines activities and content for lifecycle events, tasks, communication, and knowledge template content, to better enable hiring managers through this process.
** Support is available on the ServiceNow community linked under “Supporting Links and Docs” on the right side of this page. **
These update sets contain an Offboarding Lifecycle Event for Voluntary Separations.
Please note that version 2.1.1 of this Experience Pack has been updated to function with Vancouver from the pack designed for San Diego.
Lifecycle Event Consisting of 4 Activity Sets
- Initiate Separation
- Coordinate Separation Activities
- Finalize Separation Activities
- Complete Separation
25 Activities
- 2 Catalog Items
- 5 Checklists
- 4 HR Services
- 4 Mark When Complete
- 1 Take Survey Task
- 5 URL Tasks
- 1 Content Task
- 3 Notification Tasks
4 New Knowledge Article Templates
- Voluntary Separation FAQs - Employees
- Voluntary Separation FAQs - Managers
- Voluntary Separation FAQs - HR
- Voluntary Separation Policy Template
1 Survey
- Voluntary Separation Satisfaction Survey
3 Checklists
- Employee Separation Checklist
- Manager Separation Checklist
- HR Separation Checklist
This experience pack will no longer be updated beyond the Vancouver family release. Follow this Community post link to learn more about what new resources are available, click here.
You must be licensed for HRSD Enterprise Onboarding and Transitions to install and apply this Employee Experience Pack. If you get an error message when installing, you may not be entitled to this functionality. Please check with your account team for your specific HRSD product entitlements.