Brazil, Australia Patch 2, Australia, Zurich, Yokohama
Standalone Application
Email Interaction Core provides the data model required to create email interactions.
- Data model to support email interactions.
Defect fix: Email interactions routed by CCaaS
- Adding a new field to capture related email interactions routed by CCaaS
- Linking email interactions based on the related email identifier field
Not applicable for this application version. For more information, please see
Application Runtime Policy
Required plugins:
- Conversational Messaging (Plugin ID: com.glide.messaging.awa)