VCF Automation accelerates the delivery of infrastructure and application resources through a policy-driven self-service portal, supporting on-premises environments. It offers Day-0 provisioning and Day-2 operational capabilities. VCF automation abstracts the complexity of the underlying infrastructure. VCF Automation provides a multi-tenant environment leveraging the platform's built-in tools to create, manage, and operate multiple isolated "clouds" for different organisations or business units on a single, shared physical infrastructure.
The VCF Automation ITSM plugin for ServiceNow provides a ready-to-use integration between the ServiceNow portal and the VCF Automation catalog and governance framework. This integration enables ServiceNow users to deploy virtual machines and perform essential Day-2 operations on CMDB-managed assets.
Once the plugin is installed and configured, catalog items from VCF Automation are automatically made available to users in ServiceNow portal.
By leveraging VCF Automation ecosystem items through ServiceNow, users benefit directly from the platform’s extensibility and governance features.
- This integration enables ServiceNow to integrate VCF Automation Suite with the ServiceNow platform, providing ServiceNow users the ability to access VCF Automation catalog items and resources directly within ServiceNow.
- The integration allows end-users to request VCF Automation catalog items from within ServiceNow.
- The application fetches Projects, catalog items, and resource data from the VCF Automation platform.
- It extends ServiceNow functionality to dynamically render VCF Automation catalog items and manage VCF Automation resources.
- Day-2 actions performed on resources within ServiceNow are synchronized back to the VCF Automation platform through API calls.
- Support is limited to all VM App orgs of VCF Automation